FAQ
Common Scheduling Questions
I’m a Scheduling Manager but I don’t see any eSchedules, where are they??
What do the different colors on my eSchedule represent?
What can I do if an employee does not appear as an option when scheduling?
What notifications can managers receive?
What notifications can employees receive?
What is an open shift?
Can I print my eSchedule?
What are scheduling templates?
Why is the “NEW View” schedule not loading? (Internet Explorer)
Advanced Scheduling Questions
How do I create an eSchedule using a Template?
How do I copy schedule?
How do I publish my eSchedule so employees can view/accept their shifts?
How do I replace an employee for a shift?
How do I copy a roster from one location to another?
Common Employee Questions
I’ve never logged in before, how do I get my login details?
How do I reset or retrieve a forgotten password?
Can I sync my shifts to my phone or other calendar?
Administration Questions
How Do I Add a New Employee?
How Do I Delete User Accounts?
How Do I Add an Employee To A Roster?
What can different User Types do in eSchedule?